Sold Out Ballet

I work in local theatre, and we have a lot of rude, awful women who are part of local ballet schools come through our venue who are the mothers of the dancers.

Once this woman rang up wanting seats to an almost sold out ballet performance, that had been on sale for 4 months, the day before the show, and did nothing but abuse me for 5 minutes because she left buying them too late. She whined about how she shouldn’t have to pay to for her kids, whined that we should get a bigger venue (it seats just under 500) then put me on hold while she rang 3 of her relatives to see if they wanted seats too. She was absolutely awful.

The seats I was about to sell her were the only ones in the theatre left, and they were good seats. While I’m on hold a grandma of one of the ballerinas comes to the desk and asks if we have any seats left, as she’d been in hospital and couldn’t buy them earlier, but said she’d understand if we were booked out.

I put the phone with the on-hold music down and sold this old lady the last seats for the show, and gave her a an invite to our next year’s dance season for her grandaughter and herself, so she’d know exactly when all the important dates were coming. (She thanked me over and over, and she’s now one of our regulars and brings her grandkids to our shows.)

Two minutes after the old lady leaves the bitch on the other end finally takes me off hold and says she wants the remaining seats that we have left, I tell her “Sorry we’ve just sold out while you had me on hold I’m afraid, better luck next next year, anything else I can help you with?”. She was choking with rage on the other end of the phone, it was fantastic.